Support

Help for Stores, Agents, and payments.

Questions about Store setup, Agent split rules, tenant routing, checkout, Stripe, QR sharing, NFC, account deletion, or a transaction? Send us the details and we will help you sort it out.

Stores

We can help with public pages, handles, tenant URLs, products, links, QR codes, NFC sharing, publishing state, and store display issues.

Agents

We can help identify the Agent, split participants, payout rules, attribution metadata, and how the Agent should connect to a Store or workflow.

Payments

Stripe or another payment provider may handle onboarding, checkout, processing, payouts, refunds, disputes, and account verification.

Before contacting us

  • Confirm you are using the latest version of Easy Split or the latest published Store page.
  • Check whether Stripe or your payment provider is requesting additional verification.
  • For routing issues, include the exact URL you opened, such as https://split.ez.link/support or the Store path.
  • For Agent issues, include the expected split and the actual result you are seeing.

Note: Easy Split support does not provide legal, tax, accounting, financial, or payment-processing advice.